Is there any particular file on the HOME directory (or other directory) under C:\Program Files\AR System\ which stores password information? I believe that this may be causing my network account to lock when viewing flashboards.. hence the authentication error I receive when viewing them...
Thanks, Marcelo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Thursday, June 17, 2010 8:02 AM To: [email protected] Subject: FW: troubleshooting flashboards help I'm trying to troubleshoot why flashboards are giving me an ARERR [623] error sometimes. I've checked with other users and they do not get these errors; only me. Now if I close the window an re-open it, it may display all 4 flashboards. This happens about 80% of the time.Can someone point me in the right direction as to which logs I need to look at? I have not done any work with flashboards so far... so any pointers as to troubleshooting/manuals/guides/articles is appreciated. See below: Below is the text from the error: ARERR [623] Authentication failed ARNOTE [8914] <API > <TID: 0000003180> <RPC ID: 0000090838> <Queue: Fast > <Client-RPC: 390620 > <USER: MARCELO > /* Wed Jun 16 2010 16:53:06.8420 */+VER ARVerifyUser -- user MARCELO from Flashboards Mid-tier (protocol 13) at IP address 17.17.17.17 <API > <TID: 0000003180> <RPC ID: 0000090838> <Queue: Fast > <Client-RPC: 390620 > <USER: MARCELO > /* Wed Jun 16 2010 16:53:06.8890 */-VER FAIL Thanks in advance, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
