"Doctor! Doctor! It hurts when I do this!" "Well, then don't do that!"
I would suggest that if your users did any number of incorrect things, they would get results they didn't like. This is not a bug, it is a PEBCAK issue. Train your users in the correct format for the Date/Time string, and their results should improve accordingly. ------Original Message------ From: koray Sender: Arslist To: Arslist ReplyTo: Arslist Subject: Date/Time Field - Bug Found Sent: Jun 24, 2010 3:10 AM Hello all, My regional settings for date/time field is as follows: 6/24/2010 9:45:12 AM If I (or the user) enters date/time as "24062010 9:45:12" remedy creates the database entry with integer value of 24062010 - which maps to actually "10/6/1970 2:53:30 PM". Therefore this causes a big unstability and I guess another bug of Remedy ARS. BR, Koray _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" Rick
