Kooray,

I do agree with Rick in a way. It is the same as decimal fields.. It is like
if you leave the Submitter field open for editing, you could enter any free
text and it would take it - there is no check to verify if it is really a
valid login name that exists in the User form. Realistically that is what
you need to put in field 2. Or for e.g. entering j...@dsouza@yahoo#com in an
email address field.. It will accept it unless you build customized error
checks for it..

And if you are really that worried, well make a project of it - copy the
contents of all editable date fields in temp fields during your modify or
save transactions into a character field and check for the presence two
slashes.. If not found reject the input. Or change the format of short date
to long and check for the presence of appropriate date related strings in
the right places..

In your defense however, yes it would be nice if a date field was more like
how a date field in Outlook Calendar field was where the field has distinct
placeholders within the field for day month and year which would not allow
invalid input within each place holder..

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of Rick Cook
Sent: Thursday, June 24, 2010 3:21 AM
To: [email protected]
Subject: Re: Date/Time Field - Bug Found


"Doctor! Doctor!  It hurts when I do this!"

"Well, then don't do that!"

I would suggest that if your users did any number of incorrect things, they
would get results they didn't like. This is not a bug, it is a PEBCAK issue.
Train your users in the correct format for the Date/Time string, and their
results should improve accordingly.

------Original Message------
From: koray
Sender: Arslist
To: Arslist
ReplyTo: Arslist
Subject: Date/Time Field - Bug Found
Sent: Jun 24, 2010 3:10 AM

Hello all,

My regional settings for date/time field is as follows:   6/24/2010
9:45:12 AM

If I (or the user) enters date/time as "24062010 9:45:12" remedy
creates the database entry with integer value of 24062010 - which maps
to actually "10/6/1970 2:53:30 PM".

Therefore this causes a big unstability and I guess another bug of
Remedy ARS.

BR,
Koray

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