It's 7.1.00 - you can confirm it here (page 6): 06-Aug-2007 What's New: BMC Remedy Action Request System 7.1.00 PDF<http://documents.bmc.com/supportu/documents/17/53/71753/71753.pdf>
Multiple escalation pools AR System server now can have multiple escalation pools so that administrators can better control the execution of escalations and the server can execute two or more escalations in parallel. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kevin Begosh Sent: Thursday, July 01, 2010 12:08 PM To: [email protected] Subject: Pooling for Escalations ** Does anyone know of the top of thier heads when the pooling option came out with ARS? Was it 7.1? evin Begosh _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
