thanks David

Kevin

On Thu, Jul 1, 2010 at 3:28 PM, Easter, David <[email protected]> wrote:

> **
>
> It’s 7.1.00 – you can confirm it here (page 6):
>
>
>
> 06-Aug-2007 What’s New: BMC Remedy Action Request System 7.1.00 
> PDF<http://documents.bmc.com/supportu/documents/17/53/71753/71753.pdf>
>
>
>
> *Multiple escalation pools*
>
> AR System server now can have multiple escalation pools so that
> administrators
>
> can better control the execution of escalations and the server can execute
> two or
>
> more escalations in parallel.
>
>
>
> -David J. Easter
>
> Sr. Product Manager, Enterprise Service Management
>
> BMC Software, Inc.
>
>
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Kevin Begosh
> *Sent:* Thursday, July 01, 2010 12:08 PM
> *To:* [email protected]
> *Subject:* Pooling for Escalations
>
>
>
> **
>
> Does anyone know of the top of thier heads when the pooling option came out
> with ARS?
>
>
>
> Was it 7.1?
>
> evin Begosh
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
Kevin Begosh

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