Thanks for the reply Matt,

Can you tell me how to do that?

Thanks & Regards,
Rambabu Rudra
System Administrator


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell
Sent: Monday, July 05, 2010 6:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSystem Service Unable to Start after ARSystem DB Mirrored

Have you reset the database owner?

sp_dbowner 'aradmin'

Matt

> Hi All,
>
>
>
> I have mirrored my ARSystem Database with Server 'A' (Principle & Primary
> DB
> server) and Server 'B' (Mirrored & synchronized server). Both server 'A'
> and
> Server 'B' has configured to DB Alias name which is pointing in the ar.cfg
> file to talk with Remedy APP server.
>
>
>
> Now the error is when I restart my ARServer service, it is unable to start
>
>
>
> I am not sure how can I point both the Server 'A' and Server 'B' Database
> mirrored servers in the ar.cfg file.
>
>
>
> My Server details:-
>
> Windows 2003 enterprise with sp2 loaded with Remedy application
>
> SQL server 2005 enterprise with sp2 configured with ARSystem DB (Server
> 'A'
> and Server 'B' with ARSystem Database mirrored).
>
>
>
> The below is the available arerror.log file comments:-
>
>
>
> Mon Jul 05 16:03:59 2010  390600 : Failure during SQL operation to the
> database (ARERR 552)
>
> Mon Jul 05 16:03:59 2010     Cannot open database "ARSystem" requested by
> the login. The login failed. (SQL Server 4060)
>
> Mon Jul 05 16:04:03 2010  BRIE : Cannot establish a network connection to
> the AR System server (Remedytest (0) : RPC: Program not registered)  ARERR
> -
> 90
>
> Mon Jul 05 16:04:03 2010  BRIE : AR System Application server terminated
> --
> fatal error encountered (ARAPPNOTE 4501)
>
> Mon Jul 05 16:04:14 2010  390600 : Failure during SQL operation to the
> database (ARERR 552)
>
> Mon Jul 05 16:04:14 2010     Cannot open database "ARSystem" requested by
> the login. The login failed. (SQL Server 4060)
>
>
>
> Please help me in this regard and let me know if you need any more
> information about the issue.
>
>
>
> Thanks & Regards,
>
> Rambabu Rudra
>
> System Administrator - Windows, Remedy
>
>
>
> GSS America InfoTech Ltd., (A SEI-CMMI Level 3 company)
>
> India Phone - 91 40 44556600 (Ext: 351)
>
> VOIP Phone - 1 847 879 4995 (Ext: 351)
>
> Mobile (C) +91 90520 42826
> Email: *  <mailto:rambabu.ru...@gssamerica.com>
> rambabu.ru...@gssamerica.com
>
> Web:  <http://www.gssamerica.com/> http://www.gssamerica.com
>
>
>
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