If it was an issue with the plugin then it would be in the arplugin log file when you try and run the report.
By the looks of things I would say its not a plugin issue. Is there an ARERR9394? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: 08 July 2010 13:58 To: [email protected] Subject: reporting - plugin exception ** When trying to set up mid-tier reporting, I have gotten this even though I've followed the mid-tier install instructions and have checked my mid-tier/reporting config against someone whose system works: Jul 8, 2010 8:41:20 AM - FINE (com.remedy.log.DVMODULE) : Exception while trying to find plugin "Report" in the server "ncc056.its.state.nc.us" Throw Error - 9394 The problem must be in my ARS config, but I can't find where. My report plugin appears to be loading: ARDBC Plug-In Loaded: ARSYS.ARDBC.REPORT version 3 / ARPluginSetProperties undefined / ARPluginInitialization defined / ARPluginTermination defined / ARPluginCreateInstance defined / ARPluginDeleteInstance defined / ARPluginEvent undefined / ARDBCCreateEntry defined / ARDBCGetEntry defined / ARDBCSetEntry defined / ARDBCDeleteEntry defined / ARDBCGetEntryBLOB undefined / ARDBCGetListEntryWithFields defined / ARDBCGetEntryStatistics undefined / ARDBCCommitTransaction undefined / ARDBCRollbackTransaction undefined / ARDBCGetListSchemas undefined / ARDBCGetMultipleFields undefined Any ideas are very welcome! Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
