Ron, Is it possible you are on a 'Search' of the window instead of a 'Submit'? A commit action in a search window performs the search as specified by fields....instead of a create like you would get in a Submit window or the Modify you would get in a Modify window.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Smith, Ron [TBC] Sent: Friday, July 09, 2010 4:00 PM To: [email protected] Subject: Commit Changes Action in Midtier Hopefully someone has ran into this before. I am redesigning a survey app that I built last year to do it through a Submit. Send the customer a URL to Midtier for the Survey form. After the customer fills out the survey, there is a button to Submit the Survey. In the Active Link that is attached to the button there are two Actions. One to Change the Status via Set Field Action, and the other is to do a Commit Changes Action. The Set Fields works, verified via Midtier Workflow logging and also by inserting a message between the two Action. When it gets to the Commit Changes I get an error. ARERR9296, with the text of "No matching requests (or no permission to requests) for qualification criteria." And it stops me there. The Midtier Workflow shows that it is trying to do a Query. I have checked all of the workflow that goes with it and cannot see any query that would be executing. It worked before when I was modifying a previously submitted Survey record, the old process I would submit a Record and then have the customer Modify that record to complete the survey. What am I missing? AR Server 6.3 patch 21 MidTier 6.3 patch 21 Thanks in advance, Ron Smith Remedy/Web Developer Providence Health & Services OR [email protected] 503-216-7866 ________________________________ This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
