I agree with LJ.  It sounds like you are in a search mode and when you press
the button it is doing a QBE search based on the survey fields you filled
out.  Try adding mode=Submit to the URL somewhere after the question mark
(add a question mark if you don't have one).

Example:
http://
<webserver>/arsys/forms/<ARServerName>/HPD%3AHelpDesk/Support/?mode=Submit

Jason

On Fri, Jul 9, 2010 at 3:12 PM, LJ LongWing <[email protected]> wrote:

> Ron,
> Is it possible you are on a 'Search' of the window instead of a 'Submit'?
>  A
> commit action in a search window performs the search as specified by
> fields....instead of a create like you would get in a Submit window or the
> Modify you would get in a Modify window.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Smith, Ron [TBC]
> Sent: Friday, July 09, 2010 4:00 PM
> To: [email protected]
> Subject: Commit Changes Action in Midtier
>
> Hopefully someone has ran into this before.  I am redesigning a survey app
> that I built last year to do it through a Submit.  Send the customer a URL
> to Midtier for the Survey form.  After the customer fills out the survey,
> there is a button to Submit the Survey.  In the Active Link that is
> attached
> to the button there are two Actions.  One to Change the Status via Set
> Field
> Action, and the other is to do a Commit Changes Action.  The Set Fields
> works, verified via Midtier Workflow logging and also by inserting a
> message
> between the two Action.  When it gets to the Commit Changes I get an error.
> ARERR9296, with the text of "No matching requests (or no permission to
> requests) for qualification criteria."  And it stops me there.  The Midtier
> Workflow shows that it is trying to do a Query.  I have checked all of the
> workflow that goes with it and cannot see any query that would be
> executing.
>
> It worked before when I was modifying a previously submitted Survey record,
> the old process I would submit a Record and then have the customer Modify
> that record to complete the survey.
>
> What am I missing?
>
> AR Server 6.3 patch 21
> MidTier 6.3 patch 21
>
> Thanks in advance,
>
> Ron Smith
> Remedy/Web Developer
> Providence Health & Services OR
> [email protected]
> 503-216-7866
>
>
>
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