the comment is , as you know, you are bypassing at the very minimum, the ARS licensing scheme and permissions model
Guillaume ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of John Sundberg [[email protected]] Sent: Friday, July 16, 2010 11:08 AM To: [email protected] Subject: Re: Capturing SQL Statement ** Side question -- if you go raw to the database with your mods -- I assume that does not take an ARS license. Any comments? -John On Jul 16, 2010, at 10:01 AM, AR Admin wrote: ** Speaking of databases, does anyone know if it's safe to run update queries on remedy database externally with a vb app? Any possible side effects from not using remedy C or java api to do this? Thanks ________________________________ Date: Fri, 16 Jul 2010 07:18:14 -0600 From: [email protected]<mailto:[email protected]> Subject: Re: Capturing SQL Statement To: [email protected]<mailto:[email protected]> ** John, I know the question comes up every once in awhile….and the common agreement is that yes, remedy will pass a 1=0 to the DB…the argument typically occurs around what happens when it hits the DB. Well, from personal experience, I have seen remedy pass a 1=1 to the DB and have that query BLOCK other queries to the table…so in the instance of SQL Server 2005, I guarantee you that it’s passed to the DB, and the DB does a table scan. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of John Sundberg Sent: Thursday, July 15, 2010 6:52 PM To: [email protected]<mailto:[email protected]> Subject: Re: Capturing SQL Statement ** Doug, Wondering -- does AR Server eval the string before sending to the DB? Specifically - if the qualification on a filter translates to 1=0 -- does the database do a tablescan against the table to see if any records match 1=0 ? I would think that a cheap ARS optimization would be to grab "false" qualifications - and never go to the database at all. This comes up every once in awhile -- and I don't think that ARS would take a qualification where 1=0 and send it to the database for a result list and processing. And -- if ARS does pass 1=0 to the database -- why would that be? -John On Jul 15, 2010, at 6:33 PM, Mueller, Doug wrote: ** John, You cannot. You can have workflow that looks at what is entered in fields and what is entered in the advanced search bar. You cannot however get ahold of the SQL generated. The way the system is constructed is that the qualification comes across the wire as an AR System qualification. That is parsed and processed by the server. There is no workflow on searches at all, but even if there were, the server layers are Receive call and route to a queue Data validation/ access control checking Filters Translation to SQL and issuing command The only layer you would have access is the Filter layer and that occurs before any translation to SQL. There is no way to capture in advance the SQL. You can log SQL statements so you can look at it later, but that is after the fact. You cannot get ahold of the SQL statement in logic. Doug ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of J Kovalcik Sent: Thursday, July 15, 2010 2:43 PM To: [email protected]<mailto:[email protected]> Subject: Capturing SQL Statement ** Listers, I would like to capture the SQL query before it would be submitted to the database. For example, if in a search form, the user enters search criteria in any fields or the advanced search bar, I would like to capture that query before clicking the search button. Can I use one of the Remedy API's that are already built ? Or are there any other ideas ? Thanks, John Kovalcik _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of the WWRUG09 Innovator of the Year Award [email protected]<mailto:[email protected]> 651.556.0930 I www.kineticdata.com<http://www.kineticdata.com/> _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with Hotmail. Get busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5> _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of the WWRUG09 Innovator of the Year Award [email protected]<mailto:[email protected]> 651.556.0930 I www.kineticdata.com<http://www.kineticdata.com/> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
