Hi, I created a service request which gathers information to populate a work order template utilizing the Details 2 tab to store the gathered information. The fields which were mapped include WO Type Field 11_Char, WO Type Field 12_Char to WO Type Field 17_Char.
However, when a user fills the information, the fields which he doesn't fill in are also auto-populated with values got from the other fields instead of having blanks in those fields which were not filled. Anyone else who has come across this or knows a solution, please help. I will be very grateful for your help. Thanks and Kind Regards, Richard _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
