What is the SRM version ? The last time I saw this defect (# SW00320171) was on SRM 2.2 Patch 2.
Thanks Mahesh On Tue, Jul 27, 2010 at 6:27 AM, Richard Matovu <[email protected]> wrote: > ** > > Hi, > > I created a service request which gathers information to populate a work > order template utilizing the Details 2 tab to store the gathered > information. The fields which were mapped include WO Type Field 11_Char, WO > Type Field 12_Char to WO Type Field 17_Char. > > However, when a user fills the information, the fields which he doesn't > fill in are also auto-populated with values got from the other fields > instead of having blanks in those fields which were not filled. > > Anyone else who has come across this or knows a solution, please help. I > will be very grateful for your help. > > Thanks and Kind Regards, > Richard > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

