I think that IIS hates being moved to a different server. If I recall you will need to remove it and reinstall it or your mid-tier and flashboards will not work (and of course all flex-forms). There may be some new tools for VM that facilitates the IIS switch but I have definitely seen the issue in the past.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Terry Bootsma Sent: Tuesday, July 27, 2010 8:39 AM To: [email protected] Subject: Re: Copying virtualized ITSM server to another VMWare instance - Is it possible? Have you done it? ** No.. the database is on another server. We would restore the database backup to another DB name in SQL Server and point the ar.cfg to the appropriately new database. So... you have gotten this to work then in a similiar situation? Terry On Jul 27, 2010, Alan Abrams <[email protected]> wrote: ** Is the DB installed on this VM as well? The biggest gotcha I've come across is make sure the MAC address gets changed on the 2nd VM. When you boot the VM make sure you choose "I copied it". This should change the MAC address but check to make sure. On Tue, Jul 27, 2010 at 7:27 AM, Terry Bootsma <[email protected]> wrote: ** Environment: Windows Server 2003 – SP2 virtualized under VMWare ESX 3.5 Core system: ARSystem 7.5 patch 5 Assignment Engine (7.5) Approval Engine (7.5) Flashboards (7.5) Email Engine (7.5) Applications: Incident Management (7.6 Patch 001) Change Management (7.6 Patch 001) Release Management (7.6 Patch 001) Problem Management (7.6 Patch 001) Asset Management (7.6 patch 001) BMC Atrium CMBD 7.6 Patch 001 BMC Atrium Impact Simulator 7.6 Patch 001 BMC AIE 7.6 Patch 001 Service Request Management (V 1.5) Question; We have installed a functional development environment under VMWare with the above software installed. I was wondering if anyone has ever, successfully, copied the VMWare image to another machine, change the hostname, change the configuration files (etc. ar.cfg, etc), re-licensing the server, in order to bring up another server instance of this environment (eg. For a test environment) (recognizing that the database would have to be copied, restored, name changed, etc). It sounds like it would save a LOT OF TIME installing all of these programs over-and-over, but am wondering if anyone has done this successfully. If they have, any caveats to look out for ? Thanks list! Terry _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
