I think the ARS  agreement is for you to use the archgid utility. If you want 
to be little more cautious, do a database backup first....

________________________________
From: Action Request System discussion list(ARSList) [[email protected]] on 
behalf of Susan Palmer [[email protected]]
Sent: Wednesday, July 28, 2010 2:30 PM
To: [email protected]
Subject: Re: ARS v7.5 - importing forms changed Table ID

**
I had 400+ forms to import and what it did was give them sequential numbers.  
Usually I've just copied the database over but with the old vs new version that 
was not going to work.  I can't say I gave the table ID much thought ahead of 
time but will certainly remember going forward.

So all the table IDs I want to use are already used.  But the good news is 
there are really only about 10 tables I have to manipulate.

I did a quick survey of the other application owners and there's a mixed bag 
with several using Table IDs.

My choices appear to be:

1.  Use archgid to change the wrong table to a new number and then change the 
right table to the number it should be.  But I cannot find archgid on the 
server, where to get it in the KB.  There was a post about using the 
windows_zg_ia_sf.jar file which I have but I have to get the server guys to put 
it on the unix server.  And then I guess magically I'll find archgid there.  
Does archgid change all the related table IDs, T, H, B etc?

2.  I think it was Fred's idea to basically delete the wrong forms in question. 
 Reset set the Table ID and then import them individually after each required 
Table ID reset.  I assume that I reset the Table ID in the database.  Rather 
than play around maybe someone could provide the correct sql statement.  I'd 
have to reimport the workflow objects etc also and the 11hrs worth of data 
which of course is on one of the forms will need to be recopied over.  But I 
figure I only have in the neighborhood of 200 hrs of data to move so that's not 
the worst of it.

#1 sounds good and I have some garbage forms to test it on.  Any other last 
thoughts?

Is the table ID buried in anything else?  I have only seen the schema name in 
workflow and checked but didn't see anything obvious that might be a cross 
reference.

I really do appreciate the input.  These are the kinds of things you want to 
talk over.  Ok, so I do talk to myself but sometimes I'm not as creative as you 
!

Thanks,
Susan

On Wed, Jul 28, 2010 at 12:10 PM, Guillaume Rheault 
<[email protected]<mailto:[email protected]>> wrote:
**
 LJ,

I don't disagree...I am just saying that using that function of archig may 
still pose a risk, since it is probably not used often, even though it seems a 
small risk.
But if I ever had to change the table ID, I would use the archig utility, I 
would not do the manual updates at all.....

Susan:

Yet another option is to create a database view with the schemaid you would 
like,provided of course there is no tabeld with that ID. So for instance let's 
sat you have table T500 and you would like T300, check whether there is a table 
T300, and if not, create a daatbase view caleld T300 that referes to table 
T500. This way, you don't need to change anything on the Remedy structures.

Guillaume

________________________________
On Wed, Jul 28, 2010 at 11:15 AM, LJ LongWing 
<[email protected]<mailto:[email protected]>> wrote:

** That is always a chance…but I would trust archgid more than I would trust me 
doing it manually….and I agree with your assessment, TID should NEVER be used 
in direct SQL….I ALWAYS recommend using View names instead of table ids….still 
fragile, but less so that table id :)
_attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the 
Answers Are"_

_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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