Hi Amanullah, My company recently published a whitepaper on Archiving within AR System and ITSM 7+ You can access that whitepaper (and others) at http://www.planwell.net, and select Download White Papers from the navigation bar. Regards, Gareth
________________________________ From: Action Request System discussion list(ARSList) on behalf of IT (Amanullah Bashir Ahmed) Sent: Wed 28/07/10 16:56 To: ARSList Subject: Archiving Issue ** Hi there, Version 7.1 Can anybody tell me what are the effects while Archiving the incidents. If I will archive those incidents which are related to Changes or Problems or Configuration Items, what would be the impact? Attachments in Work info would archive separately. I studied the BMC Document "Form and App Objects", but I have not get good idea for archiving. Is there any other BMC Document for Archiving, please let me know. Thanks & Regards Amanullah DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
