Hi Listers, In my Test environment, Session timeout is set to 60 minutes in Remedy midtier servers. I have F5 load balancer in front of two midtier servers and sticky bit is set to 120 minutes on the F5 load balancer. Application timeout is set to 1 hour. When users are accessing the application via web, users are getting session invalid or timed out error before 60 minutes sometimes before 20 minutes . This is not happening every time. It is intermittent. Has anyone faced this type of issue and found any solution to resolve this?
I have tried setting the session time out in web.xml(located in D:\ARSystem\Mid-Tier\WEB-INF) file of the midtier servers. But this didn't resolve the issue. Any help would be appreciated. Thanks. Environment Details: AR Server --7.1 patch 3 Miditer --7.1 patch 6 OS --Windows standard 2000 Database -- SQL 2005 Regards, Radhika Aluru | Remedy Admin | Direct Line: +1 713 214 8270 | Mobile: 00919177708021 **************************************************************** Confidentiality Note: The information contained in this message, and any attachments, may contain confidential and/or privileged material. It is intended solely for the person(s) or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient(s) is prohibited. If you received this in error, please contact the sender and delete the material from any computer. **************************************************************** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

