For those of you who have the need to load, move, migrate, update or otherwise manipulate data in either Custom AR System forms and Applications or the ITSM Suite, these tools will discuss and demonstrate ways to assist your process and make things easier, faster and more accurate.
For registration and more info: www.wwrug10.com Topic Fast and robust data transfer between forms and servers Abstract There are many situations where the Remedy Admin needs to move, copy or synchronize data between forms or servers. The versatile, robust and free utility RRR|License can help you perform these tasks, and much more. During this session, we show you how to configure RRR|Chive and do live demonstrations on both basic and advanced requirements. Synopsis - Copy data between two forms on the same server - Move data to an archive form - Synchronize all form data from server A to server B, while minimizing the down-time - Change the entry-id-prefix and field-size on a form - Merge data from two live servers into one server Topic ITSM 6 to ITSM 7.6 Live Data Migration using Meta-Update Abstract Data Imports typically require a staging form and merge workflow. These can take from a week to a large scale project to develop. With Meta-Update efforts are reduced to a fraction and require no staging forms, no workflow, no ARS changes at all! Meta-Update can handle CSVs that even Excel or the import tool cannot read. Each line of the CSV can result in a different set of records being updated to a different set of tables. Validations can be automated with failed records creating a new, identical, CSV. Synopsis Covered in this topic will be: . The automation options available for achieving imports into ARS or ITSM. . Live demo of as sample import into ITSM. . Discussion of Meta-Update scripting and how the import was achieved. Topic ITSM 6 to ITSM 7.6 Live Data Migration using Meta-Update Abstract Many companies are finding that the costs of migrating pre ITSM 7 data into a new ITSM 7.6 environment are exorbitant and choose to either not migrate that data or suffer a bad or botched migration. These results are detrimental to businesses: two different systems are left running until all tickets are closed; assets are not automatically imported; no ticket history is available on the new system. Using Meta-Update, all open and historical tickets and changes will be available on the new system as well as assets, relationships, and associations from tickets to assets. A live transfer of Assets (pre CMDB), Tickets, and Changes will take place. Synopsis Covered in this topic will be: . The challenges of a pre-7 ITSM data migration into ITSM 7.6. . The automation options available for achieving this. . Mapping sessions with selected trees. . Automating data cleaning. . Handling attachments and diary fields. . A live demo of an ITSM 6 to 7.6 data migration. Phil Bautista, WWRUG10 Advisory Board 512-731-0304 http://www.linkedin.com/in/philbautista http://www.wwrug.org/wwrug10/contact_phil.html _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
