My management wants to rename a service CI that's been used for a very active service for quite a while. It is associated with tens of thousands (if not hundreds of thousands) of tickets. The name change fails and it appears from system messages that it is reaching the top of the filter stack (we have this set to 10,000). I don't think doing the same action via escalation will help at all. It's not as if the name change happened and just didn't update all the association. The name change itself never completes. Is there no way to change the name of a CI that is associated with large numbers of tickets?
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