Check your company access in people form. If you have unrestricted access, try to add the company that is related to Change Management Operational Categorization and see if it makes any difference.
Thanks, Wirasat ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Thursday, August 19, 2010 10:44 AM To: [email protected] Subject: Operational Categorization setup ** I am pulling what's left of my hair out on this one. We are on ARS/ITSM 7.5, patched up. There are some Operational Categorizations that were imported for Incident Management, and I want to enable some of the same ones to be visible in Change Management. I should be able to search for those records in the Operational Catalog Relationship form, ensure I have the correct Company and that the records are enabled, check the box for Change Management, and have them show up, right? Am I missing something? It doesn't seem to have any effect. Rick _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
