Never mind - I found the problem. The check box for Change Management was hidden on the form, and therefore I couldn't check it. I had to unhide the box (why?), check it, and now the data shows up.
Rick On Thu, Aug 19, 2010 at 10:44 AM, Rick Cook <[email protected]> wrote: > I am pulling what's left of my hair out on this one. We are on ARS/ITSM > 7.5, patched up. There are some Operational Categorizations that were > imported for Incident Management, and I want to enable some of the same ones > to be visible in Change Management. > > I should be able to search for those records in the Operational Catalog > Relationship form, ensure I have the correct Company and that the records > are enabled, check the box for Change Management, and have them show up, > right? Am I missing something? It doesn't seem to have any effect. > > Rick > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
