Right Jason, I am also thinking about the services on server B in windows if
we copy the binaries on the server B. In unix, I have done this stuff for
bringing the server B in the server group and the preocesses showed me their
existence. By configuring the operation ranking form for failover, it went
fine for me. But I am doubted about the windows services. I know this can be
achieved by updating the registries, but is this the right way?


*Regards,*
*Mahendra Mahalkar*



On Sat, Aug 21, 2010 at 5:25 AM, Jason Miller <[email protected]>wrote:

> ** Copying the files does sound familiar.  It doesn't make sense that only
> the files needs to be copied, at least for Windows.  There are a few
> services that are created.  Maybe they need to manually be registered as
> services?  It has been a little while so I will have to hit the install docs
> again.
>
> Worst case the scratch db idea should work for server B.  I would hate to
> have to do second full install and patches but it sounds pretty safe that
> way.
>
> I agree with Lyle.  Two server using the same db without being in a server
> group sounds like trouble.  I don't see any reason why it technically won't
> work; they should both connect and run.  Problem is if they are not aware of
> each other they will think they will have the db all to themselves and could
> make changes that will impact the other.  What is there to gain by not using
> a server group?
>
> Jason
>
>
> On Fri, Aug 20, 2010 at 1:55 PM, Murnane, Phil 
> <[email protected]>wrote:
>
>> **
>>
>> Jason:
>>
>>
>>
>> No problem with borrowing the thread.
>>
>>
>>
>> In ITSM 7.0.03, which is all I’ve read up on recently, you’d install all
>> the CMDB/ITSM components on server A, and then copy the newly added
>> files/folders from server A’s filesystem to the same places on server B’s
>> filesystem.  Then you manually update server B’s ar.conf (or ar.cfg) adding
>> the references to the copied files (usually plugins) to match server A’s
>> config file.  At least this is what I’ve gathered from the ITSM installation
>> docs – anyone please correct me if I’m wrong.
>>
>>
>>
>> As for patches, I’ve frequently seen sections in patch docs that talk
>> about installing in a server group, so I’d suggest just handling patches per
>> the readme files.
>>
>>
>>
>> BTW, it turns out this was a moot point for me, as the customer wants not
>> a server group, but two independent servers with a shared database.  That
>> build goes something like this:
>>
>>
>>
>> 1.       Install ARS, ARS add-ons, CMDB, & ITSM on server A against the
>> production database
>>
>> 2.       Install ARS, ARS add-ons, CMDB, & ITSM on server B against a
>> scratch database
>>
>> 3.       Edit server B’s ar.conf to point to the production database, and
>> optionally delete the scratch database
>>
>> 4.       Manually make sure that admin functions, escalations,
>> reconciliation engine, etc only execute on one server (and hope that no one
>> messes up in the future)
>>
>>
>>
>> Fun, eh?
>>
>> --Phil
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Jason Miller
>> *Sent:* Friday, August 20, 2010 16:06
>> *To:* [email protected]
>> *Subject:* Re: ARS 7.1 and ITSM 7.0.03 Server Group Build
>>
>>
>>
>> ** Not to steal your thread Phil...  You tapped into something I have also
>> been wondering about regarding setting up server groups with ITSM 7.6.  Our
>> new 7.6 environment will be our first time using server groups too.
>>
>>
>> Lyle described ARS components.  Beyond the base ARS, does this work the
>> same to lay down the Atrium, SLM, ITSM binaries/services?  Install on A,
>> start the server group on A then install everything on B as a member of the
>> server group?  It is my understanding that it works this way, I want to do a
>> reality check.
>>
>> <background>
>> We will have one app server for automation (AIE, reconciliation,
>> normalization, Escalations, Email, etc) and admin tasks and one for user
>> traffic.  I originally tried building both servers at the same time as a
>> group.  This was the same time I was having an issue installing fresh with
>> ARS 7.5 patch 3&4 (thread "ARS 7.5 Patches for a new install" from March).
>> In the interest of time I restarted fresh and only built one server.  We are
>> now in production but the user traffic is very light so I haven't worried
>> about it yet.  I am hoping to hold out for the Server Group session @
>> WWRUG10 that Phil Bautista teased us with.
>> </background>
>>
>> All we need to do is configure server A for a server group and install
>> everything on server B as server group member? Can somebody validate that
>> this is the correct approach for the full suite?
>>
>> What about patches?  We are on patch 5 ARS, patch 1 for ITSM and patch 2
>> for Atrium Core.  Obviously we don't need the db definition updates but we
>> do need the binaries on server B.  The patches are inclusive but there has
>> been discussions regarding starting from the base install and patching up.
>> Does anybody know if the you can really bring a server into a server group
>> by just using the patch installers?
>>
>> Thanks for any input.
>>
>> Jason
>>
>> On Fri, Aug 20, 2010 at 9:55 AM, Lyle Taylor <[email protected]>
>> wrote:
>>
>> **
>>
>> You should have configured the server group before installing server B.
>> That is, tell server A it is a member of a server group, and then install B,
>> telling it to share the database.  You can install everything on A whenever
>> you want.  I would probably install everything on B once B knows that it’s a
>> member of the server group.
>>
>>
>>
>>  My preference is to install EE, FB, etc on each of the server group hosts
>> (or on some other host, but I have a dedicated instance of EE, FB, etc. for
>> each member of the server group) and *point each to the local host* (or
>> to its dedicated server) rather than to the server group (an alias, etc.).
>> That way, you’re more guaranteed to get proper failover if there is a
>> problem with one of the hosts or something.
>>
>>
>>
>> Lyle
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Murnane, Phil
>> *Sent:* Friday, August 20, 2010 8:40 AM
>> *To:* [email protected]
>> *Subject:* ARS 7.1 and ITSM 7.0.03 Server Group Build
>>
>>
>>
>> **
>>
>> All:
>>
>>
>>
>> This is my first time building a server group, and I have a question:
>> after installing ARS 7.1 on servers A & B, do I then configure the server
>> group and proceed with Email Engine (EE), Flashboards (FB), etc install
>> giving the server group name to the installers; or do I install EE, FB, etc
>> against their respective servers and then reconfigure after the
>> installations?
>>
>>
>>
>> Thanks,
>>
>> --Phil
>>
>>
>>
>> --------------------
>>
>> Phil Murnane, Sr Consultant
>>
>> Windward IT Solutions, Service Management Practice
>>
>> Email:  [email protected]
>>
>> Mobile: 703-896-6435
>>
>> Web:    www.WindwardITS.com <http://www.windwardits.com/>
>>
>>
>>
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>>
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>>
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>>
>>
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>  _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
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