Hi All,

  I'm pleased to announce that AR System 7.6.03 was Released to Manufacturing 
(RTM) on August 20, 2010 and thus will GA very soon.  A customer's chosen 
method of distribution (web vs. DVD, legacy vs. Suite) will have an effect on 
when the GA product is available, so different customers may gain access to it 
at different times.  However, I expect at this time that all distribution 
methods will be fulfilled by September 10th  2010.

  The documentation for 7.6.03, though, has already been posted to Support 
Central, so I wanted to let folks know that they can see the official 
documentation of what is new in 7.6.03 today, even before the GA code may 
become available.  The What's New document can be found here:

What's New: BMC Remedy Action Request System 7.6.03 
PDF<http://documents.bmc.com/supportu/documents/80/99/168099/168099.pdf>

  The other documentation guides have also been posted, so you can review it 
all if you so desire.   The general documentation page can be found here: 
http://webapps.bmc.com/support/faces/prodversion.jsp?prodverseqid=180461

 While I will do what I can to answer general questions on the ARSList about AR 
System 7.6.03, please remember that my participation in this forum is voluntary 
and in addition to my other duties at BMC.   Please proper channels (e.g. 
Support, your BMC sales representative or partner, etc.) where appropriate for 
issues that require an official response.

Thanks, enjoy and see you at WWRUG10 to talk in person about this exciting new 
release of AR System.

-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.


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