Jason:  It sounds like you have the ARS application and the DB on the
same VM.  Is that correct?

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jason Miller
Sent: Thursday, August 26, 2010 4:02 PM
To: [email protected]
Subject: Re: AR System 7.6.03 documentation now available - GA soon

 

** It is awesome!  During the beta I used the one for Window.  In less
than an hour I had a full functioning ITSM/RKM/and whatever else was
included in the stack installer.

Like any new product/feature I imagine people are going to run into some
issues but BMC hit a home run with this one.  In general ARS 7.6.03 is
awesome.

One note...  Now that ARS doesn't have the 2gb process memory limit
(Windows anyway) it is a hungry little monster.  Unless there is some
way of limiting the process memory; the days where you could run a
single little VM on your laptop are gone.  At first we had an issue
where Remedy was taking all of the memory and smothering SQL.  SQL would
grind to a halt and wouldn't have enough resources to allow the Remedy
start up to finish.  We were able to up the VM memory to 8gb and Remedy
could then start.

Jason

On Thu, Aug 26, 2010 at 12:27 PM, Chowdhury, Tauf
<[email protected]> wrote:

** 

Hey, the ITSM Pre-configured stack installation looks pretty useful.
Does it work??

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Mobile:646.483.2779

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Easter, David
Sent: Thursday, August 26, 2010 3:14 PM
To: [email protected]
Subject: AR System 7.6.03 documentation now available - GA soon

 

Hi All,

 

  I'm pleased to announce that AR System 7.6.03 was Released to
Manufacturing (RTM) on August 20, 2010 and thus will GA very soon.  A
customer's chosen method of distribution (web vs. DVD, legacy vs. Suite)
will have an effect on when the GA product is available, so different
customers may gain access to it at different times.  However, I expect
at this time that all distribution methods will be fulfilled by
September 10th  2010.

 

  The documentation for 7.6.03, though, has already been posted to
Support Central, so I wanted to let folks know that they can see the
official documentation of what is new in 7.6.03 today, even before the
GA code may become available.  The What's New document can be found
here:

 

What's New: BMC Remedy Action Request System 7.6.03 PDF
<http://documents.bmc.com/supportu/documents/80/99/168099/168099.pdf> 

 

  The other documentation guides have also been posted, so you can
review it all if you so desire.   The general documentation page can be
found here:
http://webapps.bmc.com/support/faces/prodversion.jsp?prodverseqid=180461


 

 While I will do what I can to answer general questions on the ARSList
about AR System 7.6.03, please remember that my participation in this
forum is voluntary and in addition to my other duties at BMC.   Please
proper channels (e.g. Support, your BMC sales representative or partner,
etc.) where appropriate for issues that require an official response.

 

Thanks, enjoy and see you at WWRUG10 to talk in person about this
exciting new release of AR System.

 

-David J. Easter

Sr. Product Manager, Enterprise Service Management

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc.

 

________________________________

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