Yes I fixed the user by setting a default locale but I'm wondering now
why I had to set a default when everybody else's is blank?
Thanks
Vi
On Sep 1, 2010, at 10:21 AM, Guillaume Rheault <[email protected]>
wrote:
**
In the User tool, under Tools -> Options, click on the Locale tab,
and take a look at the Date/Time style
Guillaume
From: Action Request System discussion list(ARSList)
[[email protected]] on behalf of Vianna Vianna
[[email protected]]
Sent: Wednesday, September 01, 2010 10:10 AM
To: [email protected]
Subject: Format of Date/Time Value not recognized
** Hi all
We are currently using ITSM 7.0
A user has a new Remedy client install on his new laptop. When he
attempts to update older tasks/change or incidents, he is receiving
an error:
"Format of date or time value is not recognized... (ARERR 9376)"
When I compare the same tickets on my system it looks like the date
formatis reversed on his laptop ie: 30/08/2010 12:00:00 AM vs
08/30/2010 12:00:00 AM
Would this be a Remedy installation configuration issue, or does
anybody know if it would be the formatting of his PC system clock
causing this?
Thank you!
Vi
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