Hi List, Users are getting Caught Exception Invalid object error while accessing Remedy application. This is happening for some users and with all the versions of Internet Explorer. I searched in BMC knowledge base and found that the reason is Midtier sending clientcore.js file of Mozilla instead of clientcore.js file of Internet Explorer. Internet Explorer then will not recognize the file that midtier sent and throws Exception error. My questions are 1. Why midtier is not able to recognize the client browser type? 2. What is the problem if we delete clientcore.js file of Mozilla in the midtier server? Any ideas to resolve this issue is more appreciated. Thanks a lot.
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