Hi folks, The SMPM trial tool that comes with ITSM 7x used to work on my pc, but it doesn't work any more.
On starting it, I get the initial page ok with this URL: http://localhost:5050/INDEX.HTM The initial page appears mostly ok. Subsequently, clicking anywhere gives me: Firefox can't establish a connection to the server at localhost:5050 Basically, there's nothing listening on port 5050. As soon as I start SMPM71.exe, I see that two processes get added on the Task Manager, but they die right away. So, basically the http server listening at port 5050 starts and shows the initial page, then it dies right away, causing subsequent clicks, or even reload of the same page to cause error. What's going on? Win XP sp3. I installed another copy of SMPM 7.1 on a new directory, the same issue. I tried 7.6, the same issue. ----- The new SMPM install log has this error, not sure what to do with it--- (Sep 21 2010 11:51:04 PM),SEVERE,com.bmc.install.product.bmcservicemanagementprocessmodel.BMCServiceManagementProcessModelPostInstallConfigUtilities, THROWABLE EVENT {Description=[Failed to configure application.properties],Detail=[C:\Program Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties]}, Throwable=[java.io.FileNotFoundException: C:\Program Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties (The system cannot find the path specified) java.io.FileInputStream.open(Native Method) java.io.FileInputStream.<init>(Unknown Source) com.bmc.install.configuration.shared.PropertiesConfigurationFile.parse(PropertiesConfigurationFile.java:117) com.bmc.install.product.bmcservicemanagementprocessmodel.BMCServiceManagementProcessModelPostInstallConfigUtilities.configureApplicationProperties ---- If your SMPM is working, do you really have this file it's complaining about? C:\Program Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties I don't have the file or the directory "bmcservicemanagementprocessmodel" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
