Event viewer gets these and another similar entry, when I start SMPM. Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 1040 Date: 9/22/2010 Time: 00:50:32 Description: The description for Event ID ( 1040 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: C:\Program Files\SMPM-2\catoinstw.msi, 2168, (NULL), (NULL), (NULL), , .
Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 1042 Date: 9/22/2010 Time: 00:50:32 User: NT AUTHORITY\SYSTEM Description: The description for Event ID ( 1042 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: C:\Program Files\SMPM-2\catoinstw.msi, 2168, (NULL), (NULL), (NULL), , . On Wed, Sep 22, 2010 at 12:48 AM, Ray T <cool.deve...@gmail.com> wrote: > Hi folks, The SMPM trial tool that comes with ITSM 7x used to work on my > pc, but it doesn't work any more. > > On starting it, I get the initial page ok with this URL: > http://localhost:5050/INDEX.HTM > > The initial page appears mostly ok. Subsequently, clicking anywhere gives > me: > Firefox can't establish a connection to the server at localhost:5050 > > Basically, there's nothing listening on port 5050. > > As soon as I start SMPM71.exe, > I see that two processes get added on the Task Manager, but they die right > away. So, basically the http server listening at port 5050 starts and shows > the initial page, then it dies right away, causing subsequent clicks, or > even reload of the same page to cause error. > > What's going on? > > Win XP sp3. I installed another copy of SMPM 7.1 on a new directory, the > same issue. I tried 7.6, the same issue. > > ----- > The new SMPM install log has this error, not sure what to do with it--- > > (Sep 21 2010 11:51:04 > PM),SEVERE,com.bmc.install.product.bmcservicemanagementprocessmodel.BMCServiceManagementProcessModelPostInstallConfigUtilities, > THROWABLE EVENT {Description=[Failed to configure > application.properties],Detail=[C:\Program > Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties]}, > Throwable=[java.io.FileNotFoundException: C:\Program > Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties (The > system cannot find the path specified) > java.io.FileInputStream.open(Native Method) > java.io.FileInputStream.<init>(Unknown Source) > > com.bmc.install.configuration.shared.PropertiesConfigurationFile.parse(PropertiesConfigurationFile.java:117) > > com.bmc.install.product.bmcservicemanagementprocessmodel.BMCServiceManagementProcessModelPostInstallConfigUtilities.configureApplicationProperties > > ---- > If your SMPM is working, do you really have this file it's complaining > about? > C:\Program > Files\SMPM-2\bmcservicemanagementprocessmodel\application.properties > > I don't have the file or the directory "bmcservicemanagementprocessmodel" > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
