If the Host System is virtual - then ask the DB Team to clone it. Then you
need to edit all the configuration files as appropriate for the server anme
/ database, etc.

>From the DB Viewpoint there are a vast number of ITSM Tables that hold the
physical "Server Name" that need to be manually updated...

HTH
Robert

On Wed, Sep 22, 2010 at 6:14 AM, pritch <[email protected]> wrote:

> I'm  assuming your application is already installed and licensed on the new
> servers.  If not, you'll also need to address that.  Additionally, if
> you're also restoring the app mount points you might also want to review
> the DB name in the ar.conf as well as the server and pathing in the
> armonitor.conf file.
>
> From the database perspective, you'll need to make sure you don't have any
> server specific code in it.  One way of doing that is by generating .def
> files and searching for the old servername may be the easiest way to do it.
> There used to be a utility called ARClean that allowed you to actually do a
> replacement of the servername.  May also be other ways of checking based on
> the version you're on.  From a data perspective, there (again depending on
> your version) are application settings forms that can have data records
> with servernames and directory paths in them.  So you'll need to review
> that.
>
> Hope that helps some.
>
> On Wed, 22 Sep 2010 13:59:37 +0530, "remedy.help" <[email protected]>
> wrote:
> > Hello All,
> >
> > I have a question in replicating DB backups to make new system.
> >
> > For e.g. if we have a remedy ITSM box (test1)ready with all the
> application
> > and data build and configured(Foundation). Can i take a full database
> > backup
> > and restore it to a new oracle installation and use it as a test 2
> box.Make
> > changes in ar.conf, for server name etc and then start the remedy
> service.
> >
> > Or
> >
> > what is the fastest and easiest way to create three remedy boxes as
> > test1,test2 and test3. I just want to save time in installing and
> uploading
> > data into systems.
> >
> > Env :OS : Windows
> >         DB : Oracle 10g
> >         ARServer: ITSM 7.6.03
> >
> > Regards
> >
> >
>
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>
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