To try and address your original question, I do not have any specific documents that I can locate, but here is what we did.
1) Create a custom INIT form (ex: Company Name:INIT) 2) Create the active link(s) you want to fire and have them fire on the INIT form, Execute On: Window Open 3) Make sure you add a final active link that fires on the INIT form, Execute On: Window Open; Execution Order: 999; If Action = Close Window. 4) Add the following line to the ar.cfg file: Init-Form: INIT FORM NAME HERE 5) Stop/Start the Remedy Service Regards, Tim On Sep 22, 2010, at 12:14, Timothy Powell <[email protected]> wrote: > ** > I agree that INIT is not supported on the mid-tier however during some > Section 508 testing we found that all of our INIT workflow fired just fine on > mid-tier. That was on AR Server 6.3 Patch 22 with mid-tier 7.0 Patch 2. > > I make no assumptions for any other server/mid-tier combination. > > Tim Powell > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Mohan Remedy > Sent: Wednesday, September 22, 2010 8:43 AM > To: [email protected] > Subject: INIT from documents > > > > Hi All, > > > > Can some one please let me know where exactly I can find documents on using > Remedy INIT form? I can't seem to find it. > > > > -- Mohan > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
