There was a few filters that were firing. We verified all of them, 
couldn't find anything wrong with them, so we did a backup and deleted 
them. Still have the error showing up at startup.

Thank you,

Pascale Boyer
Remedy Technical Lead & Developer
Daimler Trucks North America LLC
Montgomery Park,  9th floor 
Portland, OR 97210 U.S.A

Phone:503-745-6569
Email:[email protected]

http://www.daimler-trucksnorthamerica.com 





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Sent by: [email protected]
09/22/2010 12:43 PM
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Subject
Re: Reposting because we really our running out of options, and need help: 
UPGRADE from 7.0.01 to 7.5 issues - Data types are not appropriate for 
relational operation (ARERR 313)






What does the api/sql logging say?

--
J

2010/9/22  <[email protected]>:
> **
> I am reposting this since I did not get any replies and we are running 
out
> of options.
>  I am still hoping that someone has an idea or a suggestion on what we 
can
> try.  We have this issue escalated with BMC and been looking for a
> reason/solution/fix for 2 weeks now.
>
> ***********************************************
>
> We have a total of 9 servers (3 dev, 3 test and 3 prod).  Each of them 
have
> different applications running (1 has old ITSM 4 and 5 mixed, 1 has
> home-grown apps with some web apps and the last one is 100% web 
home-grown
> apps). They all are in the process of being upgraded from 7.0.01 patch 
008
> to ARS 7.5 patch 006.
>
> All 3 dev have been upgraded and 1 test server was also upgraded.
> On 2 of the 3 dev server and on the test server we get the same error at
> start-up:
>  390600 : Data types are not appropriate for relational operation (ARERR
> 313) only at start-up of the server.
> The third dev server has no error.
> None of the servers had that error before the upgrade.
>
> The applications on all 3 dev servers were tested and we cannot get
> reproduce the error at all. Only shows up at startup
>
> Since we were not able to get any information from the Logs beside the 
error
> showing in the arerror.log, we decided to take a more drastic approach:
> After doing a backup:
>
> Deleted all the filters , restarted the server ==> error still shows up
> Deleted all the escalation, restarted the server ==> error still shows 
up
> Opened all the forms that have table fields, checked the Table field
> Properties and deleted the forms that had errors on those table fields 
==>
> error still shows up
> We are about to do the same with View forms.
>
> We are running out of things to delete. And we do not feel confident in
> upgrading our production servers with this error in our logs.
>
> I am running out of ideas. Anyone?
> Really need suggestions, ideas, help.
>
> both are ARS 7.5 patch 6  [ Home grown apps on one server and old ITSM 
(mix
> of 4 and 5) with no longer working ITSM workflow just the forms ]
> SQL 2005 (remote database)
> Win 2003 sp2 servers
>
>
> Thank you,
>
> Pascale Boyer
> Remedy Technical Lead & Developer
> Daimler Trucks North America LLC
> Montgomery Park,  9th floor
> Portland, OR 97210 U.S.A
>
> Phone:503-745-6569
> Email:[email protected]
>
> http://www.daimler-trucksnorthamerica.com
>
>
> If you are not the intended addressee, please inform us immediately that 
you
> have received this e-mail in error, and delete it. We thank you for your
> cooperation.
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

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