Are you sure Audit logging has been enabled on fields on the Help Desk form? I think OOTB there quite a few but maybe they have been turned off in your system.
On Thu, Sep 23, 2010 at 6:53 AM, Tony Overgaard <[email protected]>wrote: > ** > > Hi ARSLIST, > > > > I am trying to create a new report in the User Tool on the data from Audit > Log for an Incident 7.0.03, due to this data contain date / timestamps for > reporting use. > > > > Unfortunately I cannot find any Audit Log data on the "HPD:Help Desk" form, > and if I try on the "HPD:Help Desk Audit Log" form, then I also do not get > any data in the report, all fields return an empty result. > > > > I got an external consultant next to me today, and therefore we need this > data for the report asap, so I would very much like to have some urgent help > on this issue, on how to run a report on the Audit Log fields, so that the > report will also show data from these Audit Log fields. > > > > Thanks in advance. > > > > Kind regards > > Tony > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
