the for is Audit Log System that holds the data.




-----Original Message-----
From: Tony Overgaard <[email protected]>
To: arslist <[email protected]>
Sent: Thu, Sep 23, 2010 7:03 am
Subject: Urgent help on how to run a report on Audit Log for incidents?


** 
Hi ARSLIST,
 
I am trying to create a new report in the User Tool on the data from Audit Log 
for an Incident 7.0.03, due to this data contain date / timestamps for 
reporting use.
 
Unfortunately I cannot find any Audit Log data on the "HPD:Help Desk" form, and 
if I try on the "HPD:Help Desk Audit Log" form, then I also do not get any data 
in the report, all fields return an empty result.
 
I got an external consultant next to me today, and therefore we need this data 
for the report asap, so I would very much like to have some urgent help on this 
issue, on how to run a report on the Audit Log fields, so that the report will 
also show data from these Audit Log fields.
 
Thanks in advance.
 
Kind regards
Tony
_attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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