Joe, I just submitted a question to their support team (Survey Monkey) to see if they have any web service capability. I'll let everyone know what I find.
Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: Wednesday, September 29, 2010 1:46 PM To: [email protected] Subject: OT: Re: Anyone has made use of this web based survey engine? Tauf, Actually I got interested in checking out esurveyspro, not really to use it for running a survey to a specific Remedy ticket, but just a generic survey. Like for e.g., a survey regarding what users thought about changes in an application. Or what they thought about the new management policies regarding accumulated leave, etc. These can be done building a simple application in Remedy but if there was a free tool out there to conduct the same survey, why not... Since Surveys are a common thing with many Remedy applications, I posted this on here as a OT to see if anyone had any sort of generic experiences of using it, not necessarily with Remedy.. It would be interesting to see if these can be tied to a specific ticket for a single row survey regarding performance etc of a support tech. If you find anything let me know. I haven't really created a free account yet to try any of these out.. I think by design though, these are not single row surveys, but multiple row surveys that generate statistics about a particular event or thing. Joe _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
