LOL. I should charge him for the free advertisement! No, I just really like the product and the support staff that I've worked with there. Been very helpful, no run-around, no nonsense etc.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Opela, Gary L CTR USAF ABW 72 ABW/SCOOA Sent: Wednesday, September 29, 2010 2:19 PM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey Did Gidd pay you to say this??? :) Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ COMM: 405 582 4272 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Wednesday, September 29, 2010 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** Have you guys thought about Kinetic's Survey module? It ties into Remedy REALLY well, has a web front end for customers to answer the surveys, Extremely customizable, and data driven. Also, The Support from Kinetic has been OUTSTANDING! I've had to contact them a couple of times, and I have been really impressed at how they handled the issue. If you're looking for a Survey tool to integrate into Remedy, I would really recommend Kinetic. Just my 2 cents, Matt P. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas Sent: Wednesday, September 29, 2010 9:01 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** Just like any external application. You can launch it from a Remedy app in the usual fashion, of course. You can then download the survey results in Excel format and AR Import the interesting parts into Remedy. The full Pro version is ΒΌ the cost of the other one mentioned, for those who are curious. Yours truly, Charles H. Roberts, 4th Riverside County Information Technology Office: 951-486-7780 Cell: 951-840-8699 eMail: crobe...@riversidecountyit.org <mailto:crobe...@riversidecountyit.org> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Chowdhury, Tauf Sent: Wednesday, September 29, 2010 6:53 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** I don't think it is. It's a web based tool. I'm trying to figure out if it can be done. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Meyer, Jennifer L Sent: Wednesday, September 29, 2010 9:12 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey Out of curiosity, how does Survey Monkey tie in with Remedy? How is tenancy information tracked? Jennifer Meyer From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Tuesday, September 28, 2010 6:57 PM To: arslist@ARSLIST.ORG Subject: OT:Re: Anyone has made use of this web based survey engine? ** Hi Chas, I think I may have heard of Survey Monkey before.. I'm not intending to do anything with any of these at the moment but was just going through the features of the one I found just in case it is useful at some point. I will go through your suggestion too.. Thanks for that tip.. Joe ________________________________ From: "Roberts, Chas" <crobe...@riversidecountyit.org> To: arslist@ARSLIST.ORG Sent: Tue, September 28, 2010 6:40:46 PM Subject: Re: Anyone has made use of this web based survey engine? ** Joe, Survey Monkey is the best thing for this purpose. It has a funny name but very good features and reliability, and you can use "SurveyMK.com/yoursurveycode" <http://surveymk.com/yoursurveycode> so it looks like "Survey Marketing" Yours truly, Charles H. Roberts, 4th Riverside County Information Technology Office: 951-486-7780 Cell: 951-840-8699 eMail: crobe...@riversidecountyit.org <mailto:crobe...@riversidecountyit.org> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Tuesday, September 28, 2010 3:14 PM To: arslist@ARSLIST.ORG Subject: OT: Anyone has made use of this web based survey engine? ** http://www.esurveyspro.com/ I just came across it after I filled up a frequent traveler survey. It looks like they have a free edition too but appears like they might display advertisements etc on the free version.. 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