Sam, I highly recommend attending the RUG. I believe in a previous post Doug Mueller (http://www.bmc.com/thought-leadership/doug-mueller.html) mention there would be something for all levels. In the previous RUGs I've attended, I've always learned something new and more importantly, it showed me if I was using the Remedy /Remedy related product consistent with best practices. You meet people, you network, and generally leave feeling highly motivated. Perhaps it would be best for you to review the list of available sessions, see which of them are of interest to you and ask about them here on the forum to see how technical it will be. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701
>>> [email protected] 10/08/10 3:42 PM >>> ** Regarding the WWRUG in Las Vegas... I'd like to come to it, my company is willing to send me, but I have a concern that the sessions are going to be so far over my head that little of it will make much sense (read, I'm very inexperienced with Remedy, etc.) As an example, I posted a question on this list about being able to display certain items in the Atrium Core Console... the one reply I got ended with the line "I have a question - how much experience do you have with CMDB?", leading me to feel even more out of place on this list. (I subscribed to it in hopes of learning more about Remedy, Atrium, ITSM, etc. I have to admit that most of the questions posted here are beyond my understanding.) I appreciated the gentlemen who tried to help me, and I don't think he meant anything negative in what he asked. But it did give me cause to worry about spending so much money on the WWRUG given my lack of knowledge of the product. I guess what I'm asking is, will there be some of WWRUG geared to those with not a lot of experience with the various products? Thank you for your time, Sam ** This message and any attachments contain information from Union Pacific which may be confidential and/or privileged. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is strictly prohibited by law. If you receive this message in error, please contact the sender immediately and delete the message and any attachments. ** _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
