Matt, Chris, Rick,
Thanks for your responses. One issue was answered by a private email to me from Christopher Strauss. To wit: ". so I could not run the preconfigured stack installer which requires a domain account for the Remedy service. " So, I gave the machine an extra Ethernet card with a static address, installed a DNS server ignoring that not all cards had static addresses, and installed a domain controller. Then the pre-configured installer got further but ARS refused to start. I have not had the time to see why yet. I am not sure that I have any 2003 x64 server licenses around anymore. This is his recommendation as he says "he gave up on Windows 2008 R2." Before I do give up though, I will try again on R2 with Oracle and run through each install. But this will have to wait until after the RUG. I look forward to seeing all of you soon in person. Cheers Ben Ben Chernys Senior Software Architect Software Tool House Inc. See us at the WW RUG in Los Vegas! Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:[email protected]> Ben.Chernys _AT_ softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com> www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ He also said he gave up on Windows 2008 R2. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: October-12-10 23:50 To: [email protected] Subject: Re: 7.6.03 Installation Woes ** I am seeing the same thing on a Windows/SQL 2008 box. Again, brand new installation. Nothing in the Remedy KB system referencing the error. How are we supposed to install this product? Rick On Mon, Sep 27, 2010 at 2:14 AM, Ben Chernys <[email protected]> wrote: ** Hi Folks, I attempted to install 7.6.03 on my laptop in a new VM (64 bit, Windows 2008 Enterprise server running 8Gb, 2 dual core CPUs) in several ways: 1) The pre-packaged ITSM install (w/ MS SQL Server 2008 64bit installed) 2) The single AR install w/ MS SQL Server 3) The single AR install w/ Oracle 11g In all cases the installer seems to think an upgrade is desired and picks up the first byte of the v4 IP address as a server name "192" and reports connectivity problems to that. These are all new installs to a new machine with the OS and the DB installed. I did not have the loop-back adapter but that only causes problems with the Oracle management app. (I will reinstall that later). There are no environment vars set that I would think would interfere w/ ARS. If anyone has any clue what the problem and work-around may be, I would certainly appreciate it. Thanks Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys_AT_softwaretoolhouse.com <mailto:[email protected]> Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
