Thanks Joe, In my testing, found exactly what you stated: Once a relationship is removed and the status of that record is set to Delete, it is never used again...even if you re-create the same relationship (which creates a NEW relationship record).
Thanks for the note and will definitely start "cleaning up" these outdate relationship records. Take care, --Antonio On Tue, Oct 12, 2010 at 3:13 PM, Joe Martin D'Souza <[email protected]>wrote: > ** > No harm in my opinion.. I do not think the same record is used again once > set to DELETE. I would use an escalation as this would delete the record > well after the transaction where the record has been set to DELETE. > > Joe > > > *From:* Antonio Maradiaga <[email protected]> > *Sent:* Tuesday, October 12, 2010 9:21 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* SHR:Association > > ** ARSListers, > > Good morning. Had a question regarding records in the SHR:Association form > (ITSM v6.3) with the STATUS value of "Delete" or the RECORD STATUS value of > "Delete Pending". > > Once outdated relationship records tracked within this form switch to a > STATUS value of "Delete", would there be any harm in removing these records > via clean-up filter or escalation? > > Just a thought as part of some clean-up ideas to streamline the Remedy > environment for a current client. > > Any thoughts, comments or ideas related to these outdated relationship > records would be most appreicated. > > Thanks, > > --Antonio > > ARS v6.3 > Oracle DB > Unix OS > ITSM v6.3 > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
