Never seen this problem before, I am new on this contract and they are having problem where a Change Request can only be save over the web, but on the WUT, SAVE button is always disable and the SET-Change-Flag is always off no matter what you do.
This is not per individual account or permission, we give all kinds of permissions to a test account i.e permission Change Master, role as Change Manager/Approver and still produce the same problem. WUT version and ITSM version is the same, BMC support is still helping, but it have been about a week now and I just thought that someone in here might have already ran into this kind of problem. I have also tried to look at the Request ID or even in Change Infrastructure ID and don't see anything that were wrong with it. Any help would be appreciate..... Windows 2008 64 bits, SQL Server 2005, ARS 7.6.3, ITSM 7.6.3, Midtier 7.6.3 Thanks in advance. T _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
