Greetings,
I have just had fun upgrading our development server to the latest patch
level of AR System 7.5.00 (patch 007). We are on Windows 2003 Server &
MS SQL 2005, but I don't that is relevant to this.
My first attempt to upgrade failed saying that it could not install AR
System (I had chosen to upgrade all the install items including the
Client, Developer, Approval, Email, Mid Tier & Flashboards). However,
it did install the binary as when I ran the client and checked the
server configuration it reported that it was version patch 007.
I checked a few things and re-ran the installer. Again it failed.
Looking at the installation log file I managed to discover which part
failed, but not why. I decided to attempt to run the command that
whinged and studied the output. And there it told me what the actual
problem was.
I had an escalation reserved that the upgrade wanted to overwrite. I
released the escalation and the install kit ran happily.
I went back and read the README file that came with the patch and I even
read the Installation Guide (just to check things) but nowhere does it
warn you to replace any reserved forms or pieces of workflow.
Unless someone can point me to the right section of the installation
guide or the read me document then I plan to submit a request for a
documentation change.
Cheers,
Ian
------------------------------------------------------------------------
Ian Trimnell, AR System Lead Developer (amongst other jobs),
Specialist Support & Development, Training & Support Services, Academic
& Administrative Computing Service
Open University, MILTON KEYNES, UK
Phone: 01908 653741 web: http://www.open.ac.uk/
The Open University is incorporated by Royal Charter (RC 000391), an
exempt charity in England & Wales and a charity registered in Scotland
(SC 038302).
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