Frederick, I got the 64 bit one. As I wrote in another post, the info on
compatibility matrix for 7.6.03 appears to apply to full client only.
If you're using instant client, I suspect that the caveats mentioned in the
KBM-K000000025578 for ARs 7.5 still apply. The comp matrix should not be so
open to interpretation, the KB needs to be updated.
If you go to oracle's site to download the client, the instant client is
prominently offered, so it's really careless of BMC to say just "client" in the
matrix, and not to update the KB to say it applies to 7.6.03, if it really does.
BTW, here's an update I sent yesterday, that didn't make it to the list:
Ok. install log appears to shows it's looking for 10g libraries, not 11g.
LOG EVENT {Description=[SET PROPERTY
VALIDATION_WARNING_RESULT],Detail=[product.arsuitekit.platforms.arsystemservers.ARSystemServersInstallerMessages:BMC_AR_SUITE_KIT_DB_CLIENT_VERSION_FETCHING_ERROR[String:oraload,String:/spare/remedy/tmp/Utilities/rik/./oraload:
error while loading shared libraries: libclntsh.so.10.1:
Why?? All my environment variables point to 11g. I can connect ok manually
using 11g.
--- On Fri, 10/15/10, Grooms, Frederick W <[email protected]> wrote:
> From: Grooms, Frederick W <[email protected]>
> Subject: Re: Oracle 11g Instant Client...anybody got it to work?
> To: [email protected]
> Date: Friday, October 15, 2010, 9:46 AM
> According to the Compatibility Matrix
> 7.6.03 requires the Oracle 11g (64 bit) client. When
> you installed the client did you install the Linux x86 or
> the Linux X86-64 client?
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]]
> On Behalf Of Walters, Mark
> Sent: Friday, October 15, 2010 2:44 AM
> To: [email protected]
> Subject: Re: Oracle 11g Instant Client...anybody got it to
> work?
>
> ARS 7.6.03 requires the Oracle 10g
> client. If you do an ldd arserverd you can
> see the files required - libclntsh.so.10.1.
>
> Mark
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]]
> On Behalf Of Rabi Tripathi
> Sent: 14 October 2010 19:38
> To: [email protected]
> Subject: Oracle 11g Instant Client...anybody got it to
> work?
>
> I'm trying ARS 7.6.0.3 install on RHEL 5 with Oracle 11gR2
> client. I followed the steps on KBM-K000000025578 (sort of),
> but no luck. After specifying DB HOME, The suite installer
> says "AR System does not support the version of the database
> client...."
>
> What's the trick?
>
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>
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