Have you looked into Submitter Mode settings ? Thanks Mahesh On Tue, Oct 19, 2010 at 11:16 AM, Shane Buchholz <[email protected]>wrote:
> ** > > Does anyone know a quick way to grant write access to all tickets for my > user base? We are on the verge of a revolt after moving from ITSM 5.6 to > 7.6. > > > > Any thoughts would be appreciated. > > > > AR – 7.5 > > ITSM – 7.6 > > SQL 2005 > > Windows 2008 (64-bit) > > > > Thanks, > > > > Shane Buchholz > > Systems Analyst II - Remedy > > Information Services Operations > > Samaritan Health Services > > > > ------------------------------ > Confidentiality Notice: This e-mail message, including any attachments, is > for the sole use of the intended recipient(s) and may contain confidential > and privileged information. Any unauthorized review, use, disclosure or > distribution is prohibited. If you are not the intended recipient, please > contact the sender by reply e-mail and destroy all copies of the original > message. > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

