In ITSM 7.6 (and not in previous versions) the CTM:Permission Group table has an enum to control the creation of a real permission Group (in ARS Group table). By default this is set to true. The GUI does not display the field and so if you manually add a support group, you get a permission group.
Of-course, this is NOT documented in the ITSM config guides. Anyone now why this is so and what the permission group might be used for? Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: <mailto:[email protected]> [email protected] Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
