Hi Misi, I am not really sure about version incompatibility, so if that's true then you can ignore my below reply. :)
This error message corresponds to "No matching request found" as what we see on User tool when a certain qualification does not return any records. So, I think, 2 things are possible here a) Web-service client is passing a qualification for which there are no records returned. b) The Set Fields actions #1 is using a qualification in its "Set Fields" that is not returning any records back (What is value set for "No requests match:- Set fields to $NULL$ or "Display no match error"?). If its set to "Display No Match" error then there is a possibility of ARERR 302 being thrown to client. Thanks Chintan. --- On Fri, 10/29/10, Misi Mladoniczky <m...@rrr.se> wrote: From: Misi Mladoniczky <m...@rrr.se> Subject: ARServer to ARServer WebService To: arslist@ARSLIST.ORG Date: Friday, October 29, 2010, 6:13 AM Hi, One of my customers gets the following error when calling a WebService from ARServer 7.0.1 patch patch005/patch011 to an 7.1.0 patch??? ARERR [9130] An exception occurred from the WebService class : ERROR (302): Entry does not exist in database; I recall to have seen something similar before, and that it had to do with version incompatibility in the ARSystem... Can anyone shed any light on this, or give suggestions? I have attached a small API/FLTR/ECSL-log as well as the Plugin-log. So which entry are we talking about here??? Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"