I reverted back to to an earlier Vm snapshot to try again. I'll post the error messages as I get them. Thx
>From SRM 2.1 patch 1 to SRM 2.2 The error messages C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srm\workflow\en\.\SRM_menu.def: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\srs_deplapp.def: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SRS_menu.def: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\. \SRS_WOI_SRMAppTemplateBridge_cfg.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\Data_Visualization_Module.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\.\SYS_Message_Box.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\srs\workflow\en\. \SRS_SRMApplicationObjectTemplate_Sample_SRS.arx: Failed C:\Program Files\AR System Applications\DRBBSREMEDYAPP\BMC Service Request Management\ar\msm\workflow\en\.\MIG_SRMS_2.0_2.1.arx: Failed On Nov 1, 4:11 pm, remedy lee <[email protected]> wrote: > Hi, > > I've been trying to upgrade SRM 2.1 to 7.6 and it always fails. > I've upgraded SRM 2.1 to patch 1 (2) successfully > Then I upgraded SRM 2.1 patch 1 to SRM 2.2 with some failures. > Then I patched to SRM 2.2 patch 1 - 3 with failures. But the upgrade > shows up in SHARE:Application_Properties. > > However SRM 2.2 patch 3 to 7.6 fails and it doesn't install at all. > None of the SRM forms are updated. > > Background: > We made some customizations on the SRM forms like WOI and SRM forms. > Only the Work Order forms have customizations with Type Fields that we > added (our consultant used reserved fields). > > We use the advanced interface forms for onboarding, offboarding and > purchase requests. We have extensive process templates and a lot of > REQ/WOI tickets that need to be kept for compliance. > > What's the best way to upgrade to 7.6 (apparently 7.6 is the real > complete SRM)? > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
