I checked the escalation logs, there I found only NULL values pushing to staging form.
*Regards,* *Mahendra Mahalkar* On Tue, Nov 2, 2010 at 9:53 AM, Joe Martin D'Souza <[email protected]>wrote: > ** > You haven’t turned off Escalations on that server have you? > > Turn on your Escalation Log’s. This may tell you something if you think you > have done everything else right.. > > Joe > > *From:* Mahendra Mahalkar <[email protected]> > *Sent:* Tuesday, November 02, 2010 1:46 AM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Escalation does not push vendor form data to regular form > > ** > Hi All, > I want to transfer ldap data from vendor form to staging form(regular > form). ARS version - 7.6.03, DB - MS SQL 2005 > For this, I created one escalation with push field action in which it > create/modify the entries only if 'sAMAccountName' = $sAMAccountName$. > Mapped the vendor data to staging form. The issue is that escalation > pushing NULL to staging form though I can see/query the vendor form data > from arsystem. > I tried the following scenarios also --- > > > - Created another vendor form, no luck > - Created another escalation, no luck > - Tried escalation to push vendor to another regular form, no luck > - Tried with matching ids in push field action, no luck > - tried same escalation between two regular forms where it worked > perfect, but why it not working between vendor and regular form. > - Tried with vendor form with one field only, no luck > - I know it was easy to create such transfer prior to 7.6.03, is there > any issue with this 7.6.03 version? > > Help is appreciated. I am going to raise this issue with BMC Support also. > > > > > *Regards,* > *Mahendra* > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
