Thanks, Joe and John. The PERFORM -ACTION-OPEN-ATTACHMENT works. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Monday, November 01, 2010 6:04 PM To: [email protected] Subject: Re: Can't open attachment field in display-only form
** Use an AL to do it with the Run Process PERFORM-ACTION-OPEN-ATTACHMENT. This action is available on ARS 7.1. Hope this helps.. Joe ________________________________ From: John Atherly [[email protected]] ** Yes you can't open in search mode ________________________________ From: Martin, Dwayne - martinrd<mailto:[email protected]> Sent: Monday, November 01, 2010 5:02 PM Newsgroups: public.remedy.arsystem.general To: [email protected]<mailto:[email protected]> Subject: Can't open attachment field in display-only form ** Dear List, I have a display-only form that on “Window Loaded” copies an attachment field from another form into its own field. The attachment appears in the pool, but the users can’t open it in either WUT or Mid Tier, even tho “Public” has read permission to the field and pool, and the user is an Administrator. The form is in “Search” mode. Could that be a problem? Dwayne Martin James Madison University ARS & Mid Tier 7.1 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

