Has anyone discovered a way to get the new Remedy Client 7.6.03 running against a 7.1 AR System server that has 7.1 encryption installed on it? We tried putting the arencrypt71.dll into the same directory on the user's desktop as the Client is installed and it still gives the error message:
ARERR [9006] The specified public key encryption algorithm is not supported by the encryption library. Christopher Pruitt Business Consulting III HP Enterprises Services [email protected] www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

