Try putting the 76.dll where the 71.dll is and rename the 71.dll to 71.old
and 76.dll to 71.dll.. I've not specifically tried this workaround for
specifically this problem, but I have tried it for other situations, and it
has worked..
Joe
-----Original Message-----
From: Pruitt, Christopher (Bank of America Account)
Sent: Thursday, November 04, 2010 2:01 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Remedy Client 7.6.03 running against a 7.1 AR System server
Has anyone discovered a way to get the new Remedy Client 7.6.03 running
against a 7.1 AR System server that has 7.1 encryption installed on it? We
tried putting the arencrypt71.dll into the same directory on the user's
desktop as the Client is installed and it still gives the error message:
ARERR [9006] The specified public key encryption algorithm is not supported
by the encryption library.
Christopher Pruitt
Business Consulting III
HP Enterprises Services
christopher.pru...@hp.com
www.hp.com
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