Show the contents of the html message. What is the html doing? On Tue, Nov 9, 2010 at 1:55 PM, Sharon Menachem <[email protected]>wrote:
> ** > > Hi Everyone, > > > > I am on ARS 7.5 on Windows 2003, SQL 2005 and I am having issues getting > images to show up on emails that will be sent by Remedy to external > customers. > > > > I have followed the instructions in the Email Notifications documentation > (which is the same as the information many of you have shared in previous > posts): > > · created a header / footer html document, > > · added the html file to an html email template > > · allowed remedy to dictate the name > > · attached the image with the same name as that inside the header > html file > > · once again allowed remedy to dictate the name. > > > > When I view the email inside the company I see it with the header and > footer displayed beautifully but the minute I send it to an external email > address I get no images in the body of the email and 2 images attached. > Hardly a professional looking email! I have accessed the email with 2 > different email clients with the same results > > > > Can anyone shed any light on what I am doing wrong or missing ... ? > > > > Thanks, > > > > Sharon > > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
