Appreciate the correction again.. yes that is what I meant. There are also a couple of KB’s describing actions that need to be manually performed one of which is applicable only if you have SLM installed, where you need to delete the SLM and HPD join and then recreate the data sources after the install..
Joe From: Easter, David Sent: Monday, November 22, 2010 5:10 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Recommend ARS 7.6.3 & ITSM 7.6.3 ? Ø You have to be on a minimum of patch 3 of 7.0.1 to be able to upgrade to ITSM 7.6.3 directly.. You have to be on a minimum of ITSM 7.0.03 Patch 009 to upgrade to ITSM 7.6.03 directly. And that will be the same for 7.6.04. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
